REPORT A CLAIM

3 Easy Ways to Report a Claim.

When accidents happen, we know the last thing anyone wants to do is deal with a time consuming and confusing claims process. We’re here to assist you through the process. We will be with you from the initial request until your claim is brought to a closure.

Option 1 : Download CSR-24 Mobile App

Download the CSR24 Mobile App

Nothing could be easier than submitting a claim through The Starr Group CSR24 Mobile App.

The first and best move to make for a smooth claims process, is to be prepared. Downloading the App and accessing your account before you have a claim will benefit you in many ways:

  • Secure/Easy/Confidential
  • Review Your Policies at any time
  • Request Changes
  • Submit and Review Claims
  • Access your own Auto ID Cards on the spot
  • Issue Certificates of Insurance
Button for Apple App Store.Button for Google Play Store.
Option 2 : Access CSR-24 Desktop Portal

Direct Access to the CSR24 Portal

If you’ve taken time to set up your personal account, you can access your insurance policies to file a claim right from your desktop computer 7/24/365.

Click the image below now.

Button for CSR24 Portal.

If you haven’t set up your account yet, view our CSR24 Resource Guide. Call to speak to one of our Account Managers if you need guidance. Click the Resource Guide image below.

Click here for Resource Guide PDF
Option 3 : Emergency Claim Situation

CALL (414) 421-3800

If you have an emergency claim situation, please call.

To report a claim by phone after business hours, please follow the prompts.