If you thought our Customer Service was good before, we’ve got news for you! The Starr Group Personal Lines just added two team members! We’d like to introduce you to Personal Accounts Managers Andrew Doucette and Ally Meddaugh.

Andy Doucette, CISR joined The Starr Group as a Personal Lines Account Manager. He has almost 4 years personal lines insurance experience. Andy is a life-long Wisconsinite, and attended UW-Stevens Point and UW-Milwaukee where he majored in Political Science. Connecting with people comes naturally to Andy. His customers have said that Andy makes them feel heard and valued. Andy cites his respect and admiration for his colleagues and the daily interaction with our customers that he uses to “grow into a better me.” Three things that are personally important to Andy are: Family, Travel and Nature. He says, “All three ground you and make you the person you are meant to be.”

Ally Meddaugh joined The Starr Group as a Personal Lines Account Manager. Prior to coming to The Starr Group, Ally was a PL Account Manager with another Insurance agency. The culture and the positive energy that The Starr Group puts out within the agency and community attracted her to this position. “You can tell how much they really value their clients and their employees,” Ally says, “by how much they try to give back to better people’s lives.” She takes every opportunity to prove to herself and to her team that it was the right decision to bring her on board. “I’m always willing to help in any way I can,” she says, “and I really just enjoy helping to better protect people against insurance gaps or possible exposures in coverage.” Ally is a life-long Wisconsinite, although she’s lived in Texas and Hawaii for a few years. Recently married, Ally has plans to start a family soon. “I’ve also been working to try and do my part with being more ‘Green’ and leaving a smaller carbon footprint behind.”

Andy and Ally have hit the ground running. They are already fielding phone calls from customers to help them with everything from home & auto policy renewals, to quotes and claims processing. These two young members of the team are as sharp as they come. We could not be happier to have them in our office! Join us in welcoming them our Starr Group “Family”.