2017 Q3 Bill Nichols
One Second. That’s literally the time it took to randomly draw Bill Nichols’ name declaring him the winner of a $100 Visa Gift card in The Starr Group’s quarterly Referral Rewards program. Don’t know what that is? It’s The Starr Group’s way of saying "Thanks" to loyal customers who introduce their friends to us.
That's precisely what Bill did. When he learned his coworker was getting married and buying a house, Bill referred him to The Starr Group. “I just like how things are handled here,” he said. When his coworker signed on with us, he simply mentioned Bill’s name as our customer who referred him. Bill’s name was then placed in a drawing for the gift card. “I’ve seen the postcards from Starr Group with the winners,” Bill said, and now he is one of them!
What would YOU do with $100?
Bill himself became a customer of The Starr Group only three years ago. “My parents are Starr Group customers and they suggested I check out the agency,” he said. Bill liked the competitive pricing The Starr Group provided. “I liked that you did the shopping for me,” he said, “and I REALLY like that you keep an eye on my rates. You let me know when they go up and look for the best for me.” This is true! Our customer promise is not only to review your policy with you before the ANNUAL renewal date, but we alert you ANY TIME your carrier may increase your premium.
The Starr Group staff was having a Packers Tailgate luncheon when Bill came to our office to pick up his prize. He visited with Insurance Counselor Nick Starr. In our conversation with Bill, we inquired if he has used our CSR24 feature or the online Live Chat through our website. “No,” he said, “because, I never really had a need to.” However, when we told him about some of the features in the new Starr Group App, he said, “Now THAT would come in handy!”
We asked Bill if there was anything The Starr Group could do to make his experience with us more enjoyable. “Not really,” he laughed adding, “It’s kind of hard to think of anything better after winning $100!”
That $100 win came at just the right time for Bill. He will be getting married in October. “I’ve made sure my fiancé is covered with The Starr Group, too,” he said with a smile.
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Through the “Referral Rewards” program, both new and long-time clients of The Starr Group have the opportunity to earn a $25 Restaurant.com gift certificate for every referral given to The Starr Group —OR— a $20 Speedway Gas Card if that referral signs with us.
In addition, Starr Group clients who refer a friend or family member are eligible to win a $100 Visa Gift Card if the friend or family member signs a policy with us. When the referral mentions the client’s name, the client is automatically entered into a random drawing at the end of the business quarter.
For more details on The Starr Group Referral Rewards program, visit our website, give us a call or stop into our office! If you’re a satisfied customer of The Starr Group, tell your friends about us – YOU could be the next lucky WINNER!