Customer of the Quarter: ABT Foundation Solutions

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Providing a Foundation that's Solid

Customer Quarter logo wThe parable of the “House Built On Sand” is a life lesson on how to fix a bad situation the right way. You could say it is an inspiration to the folks at ABT Foundation Solutions, as well. ABT’s motto is “We Fix Bad Basements...RIGHT!”  They know every home or business structure needs a strong foundation, and are prepared to provide the service and support their customers seek.

Located in Neenah, Wisconsin, ABT has been waterproofing and dehumidifying basements and crawlspaces from the Illinois border on up to Lake Superior since 2002. They restore basement walls (full and/or cracks), repair sinking and settling foundations, install sump pumps in basements and crawl spaces, and much more. ABT is able to set right of all these problems, while preserving your home’s structural integrity and value. 

eric turner wEric Turner, President of ABT is passionate about constant improvement and evolution of foundation repair solutions and business management. Not only does he attend certification classes as a student, but he also serves as an instructor himself. With over 20 years of personal experience, Eric is often asked to lead training sessions across the country, sharing basement repair standards and business fundamentals. 

Within the industry, Eric is sought out to provide an expert perspective by home inspectors, Realtors, government municipalities, engineering firms and general contractors. As a member of the Wisconsin Association of Home Inspectors (WAHI), Eric is part of the arbitration board, reviewing any disputes that arise between home inspectors and their clients. In this role, Eric must provide non-biased technical expertise, ensuring that an equitable solution is attained for all parties involved.

From the inception of ABT, Eric charted the course to instill four core values for the company:

  • Be the best.
  • Provide the best solution.
  • Use the best product available.
  • Fix Bad Basements…RIGHT!

Eric ensures that these values can be seen throughout the entire organization and all functions are held to high standards of performance. Their crew undergoes weekly training to maintain high quality standards. All staff and installers are trained and certified in foundation repair and basement waterproofing. To ensure quality control, they do not hire subcontractors. 

As an exclusive provider of Dry Right™ Water Control Systems, Dry Right™ Sump Systems and the Right Wall™ Foundation Repair System, ABT offers permanent solutions with a transferable warranty and free estimates. What’s more, ABT has a BBB Rating of A+.

Customers are pleased to work with ABT, as customer service is paramount and there is a sincere desire to solve foundational problems in the best way possible. Visit their website at to learn even more about their services.

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2018 Q2 Eagle Disposal, Inc.

It’s a dirty job but someone’s got to do it!

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If you’ve seen the TV series “Dirty Jobs” on Discovery Channel [2008-2012] now airing in syndication, you might get the impression that hauling refuse is a less than glamorous occupation. What may seem like a dubious honor to some, is actually the passion of Eagle Disposal, Inc.. We’ve named them The Starr Group’s Customer of the Quarter because to the employees at Eagle Disposal, it’s about more than “picking up the trash.”

Eagle Disposal, Inc. is a family owned and operated business with over 60 years of combined industry knowledge. Their excellent customer service sets them apart from others in the Waste Removal Industry. Their experienced team is dedicated to helping customers keep their worksite clean and safe, no matter how large or small the job.

These courteous and dedicated professionals are well aware of how busy day-to-day business operations can be, so they strive to make life easy for everyone from business owners and supervisors to administrators and employees. With their fleet of trucks at the ready, and their flexible scheduling, Eagle Disposal works with customers to plan their day accordingly. With attention to detail, they provide a spotless and safe working environment for their customers, without the stress and hassle of debris and scrap removal.

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Eagle Disposal provides services perfect for Residential, Commercial, and Industrial jobs, alike. They have a variety of container types and sizes to fit any project. Located in Franksville, WI, Eagle Disposal service is far-reaching to a number of counties in Southeastern Wisconsin including: Kenosha, Milwaukee, Ozaukee, Racine, Walworth, Washington and Waukesha. No other company in Southeastern Wisconsin beats the passion and commitment level of Eagle Disposal, Inc. They offer a number of amazing benefits that customers won’t find anywhere else.

  • 24-Hour Emergency Service
  • Same Day Service
  • Licensed DNR Haulers

When it comes to commercial waste disposal, Eagle Disposal, Inc. has a variety of convenient and reliable services, including: Roll Off Dumpster Rentals to haul away construction or heavy landscaping debris;  Trash Disposal ranging from weekly trash removal to one-time commercial waste collection; and Single Sort Recycling for convenient, energy-efficient and environmentally-conscious reprocessing.

The Starr Group has been insuring Eagle Disposal since 2009. To find out more about the outstanding services provided by Eagle Disposal, Inc. visit their website at or call 262-895-4800 or 414-761-3141.

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Customer of the Quarter: J&B Construction

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Congratulations are in order for J&B Construction Company not only for being named The Starr Group’s Customer of the Quarter, but also for being honored with a 2017 Silver Wisconsin Remodeler of the Year Award in the Residential Landscape Design/Outdoor Living Under $60,000 category.

JB Construction Logo Congratulations are in order for J&B Construction Company not only for being named The Starr Group’s Customer of the Quarter, but also for being honored with a 2017 Silver Wisconsin Remodeler of the Year Award in the Residential Landscape Design/Outdoor Living Under $60,000 category. The award was for a home in Franklin where the owners of a ranch home were seeking to have a round deck built off the patio door leading to the backyard for additional living space outside to use for entertaining and relaxing.

The new deck, which offers easy access to the backyard and patio, features splashes of color through the furniture selected, while a trellis with swing provides another visual focal point, with lighting incorporated into the stairs provides an ambiance when the deck is used in the evening. The deck, trellis, and swing frame is constructed from green treated yellow pine framing and Timber Tech decking material.

See their online gallery of work at

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Before J & B Construction began work, the yard was austere and void of color and character.

Starr Group Customer of the Quarter

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B&E General Contractors, Inc., a full-service design/build/remodeling firm was established in 1985. Founder and president, Mark A. Brick, CR, CGR, CAPS, has earned and has been awarded his designation of Master Certified Remodeler from NARI National. Mark was the 51st person in the United States to receive this rare distinction. Mark also holds the designation of Universal Design Certified Professional, a title which he earned upon completion of comprehensive review and testing.

Read more: Starr Group Customer of the Quarter

Business Insurance, workers Comp, Liability, Business Auto, Errors & Omissions

Group Benefits, Wellness, Employee Benefits, Health Insurance

Home and Auto, Home Owners, Umbrella


The Starr Group is not only a great disaster response company, as we found out with the Microburst in July of 2010 when we sustained major roof damage, but they also provide a function that will help your company internally with expertise in human resources, OSHA requirements, and team building.

Read the whole letter!