Customer Rights Collage 1

Insurance and Risk Management success depends on developing a collaborative partnership between the agency and our customers. Too often the customer-agency relationship becomes strained or even adversarial. Problems arise partly because people don’t share a clear understanding of what policy requirements are and who the customers are. In addition to Our Claim Promise to You and Our Commitment to You, The Starr Group’s Customer Rights and Responsibilities will clarify key aspects of the customer-agency relationship.


Business Insurance, workers Comp, Liability, Business Auto, Errors & Omissions

Group Benefits, Wellness, Employee Benefits, Health Insurance

Home and Auto, Home Owners, Umbrella


The Starr Group is not only a great disaster response company, as we found out with the Microburst in July of 2010 when we sustained major roof damage, but they also provide a function that will help your company internally with expertise in human resources, OSHA requirements, and team building.

Read the whole letter!