The Starr Group is incredibly prompt, thorough and professional. Whenever I reach out with a question or a change on our policy via email – the way I prefer to do everything as it’s in writing – their response time is usually within the hour! There was even a time when I reached out to them on a Saturday, and knowing full well they would not be able to address my concern until the following Monday, I was pleasantly surprised to see that Nick Starr had personally responded to my email that day. Although Nick didn’t have my policy directly in front of him, he assured me someone from their team would connect with me first thing Monday morning, which is exactly what happened. Very. Pleased. Customer.
Customer since 2017
