The Starr Group expands again!
When customers sign on with The Starr Group for their Home and Auto insurance, their Agents place them in the capable hands of our customer service representatives. This Team works like a well-oiled machine, managing your accounts, reviewing your policies, shopping around for better coverage for the value of your hard earned dollar, processing claims and more. With more new customers walking through our doors every week, we needed to acquire more talent to service. In May, Ally Meddaugh joined the Personal Lines Account Management team and in the last business quarter, our agency welcomed two more Account Managers: Wyatt McGillen and Melissa Wolff.
PL Account Manager Ally Meddaugh (pronounced “meadow”) was attracted to TSG’s culture and the positive energy within the agency and community. “You can tell how much they really value their clients and their employees,” Ally says, “by how much they try to give back to better people’s lives.” She takes every opportunity to prove to herself and to her team that it was the right decision to bring her on board. “I’m always willing to help in any way I can,” she says, “and I really just enjoy helping to better protect people against insurance gaps or possible exposures in coverage.” Ally is a life-long Wisconsinite, although she’s lived in Texas and Hawaii for a few years. Ally tries do her part with being more ‘Green’ and leaving a smaller carbon footprint.
A life-long Milwaukeean, Melissa Wolff holds a 2014 Bachelor’s in Psychology and a 2018 Master’s in School Counseling, both from UW-Milwaukee.
Before coming to TSG, Melissa was with BWO Insurance for 6 years, and worked various roles in the Personal Lines Dept. She started as a Customer Service Agent, then transitioned into the PL Team Lead position, which included all of the responsibilities of her previous position, but also put her in a supervisory role over the rest of the team. About 18 months later, Melissa transitioned into an Account Manager, responsible for all sales and service on a $1.2 million (written premium) book of business.
After six years, Melissa was looking for a change. “Ally Meddaugh had previously made the move to TSG and was clearly very happy here”, she says, “she had nothing but positive things to say about working here!”
The three most important things to Melissa are family, learning, and self-care. Which is why she fits in so well at TSG!
Originally from Kalispell Montana Wyatt McGillen has lived in Milwaukee since April 2020. He graduated Ripon College with a triple major in Politics & Government, History, and Philosophy. Prior to working at TSG, Wyatt worked as a Financial Professional at Equitable Advisors. He currently has his series 7 and 66 investment licenses. Wyatt enjoys reading insurance policy documents and brings a policy-document-centered understanding approach to insurance.
Wyatt was attracted to TSG because our agency “seemed to be a leader in both workplace culture and employee empowerment.”
We’re confident all three of our new team members will provide the detailed attention to our Personal customers’ policies deserve. As a family-owned business, The Starr Group will prove to be a perfect fit for them and for YOU!