2017 Q1 Kathy Narlock

Kathy and Nick wWELCOME HOME! There is nothing like returning to a familiar place that gives you a sense of security and belonging. It is one of the reasons customers come back to The Starr Group year after year. Such is the story of our recent Personal Lines Referral Reward Winners, William and Kathy Narlock.

Kathy and her husband William were former customers who left us for a while only to return in December of 2016 on the referral of Kathy’s best friend. "I mentioned in passing we were looking for insurance again and she suggested I call The Starr Group."

Having been familiar with The Starr Group, Kathy was happy for the better rates for more coverage offered by The Starr Group. "Everyone is so nice in your office," Kathy said, "and it’s such a homey place!” 

What would YOU do with $100?

The Narlocks referred Lee Harris, who mentioned them when he signed on with us in February. Kathy's son told her Lee had been shopping around for insurance. “Why don’t you have him call The Starr Group?” she asked. And the rest, as they say, is history!

The Narlocks are aware of The Starr Group's additional online services CSR24 and Online Chat, however they have not used either service. "We've only been back with The Starr Group for 3 months," Kathy said, "Thankfully we haven't have a claim in that time!" Kathy expressed concern over conducting business online. Some of her family members had been victims of Identity Theft. However, we reminded her that all of our Homeowner’s policies come with Identity Theft coverage, so she doesn't have to worry.

Congratulations William and Kathy on being our first quarter Referral Winners for 2017. We are so happy you have returned to The Starr Group, and that your experience with us -- especially in the last three months -- has been so rewarding! They now have 100 more reasons to refer us to family and friends!

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Through the “Referral Rewards” program, both new and long-time clients of The Starr Group have the opportunity to earn a $25 Restaurant.com gift certificate for every referral given to The Starr Group —OR— a $20 Speedway Gas Card if that referral signs with us. 

In addition, Starr Group clients who refer a friend or family member are eligible to win a $100 Visa Gift Card if the friend or family member signs a policy with us. When the referral mentions the client’s name, the client is automatically entered into a random drawing at the end of the business quarter.

For more details on The Starr Group Referral Rewards program, visit our website, give us a call or stop into our office! If you’re a satisfied customer of The Starr Group, tell your friends about us – YOU could be the next lucky WINNER!


The Starr Group is not only a great disaster response company, as we found out with the Microburst in July of 2010 when we sustained major roof damage, but they also provide a function that will help your company internally with expertise in human resources, OSHA requirements, and team building.

Read the whole letter!