As part of the launch of our new website, The Starr Group created the #MeetLeonie Contest to encourage customers and newcomers alike to browse the site, interact, watch videos and interact with our new Live Online Chat team member “Leonie”.
Joyce L., Angie P. and Wendy H. were randomly selected to receive a $50 Visa Gift Card for visiting our new website, answering a few questions and interacting with our Online Chat Team Member “Leonie”.
Our #MeetLeonie contest winners were contacted via email or a phone call before a general announcement was made. A surprised Angie P. told us over the phone “I never win anything!” We were pleased to have her visit our office where Mary Starr, Executive VP of The Starr Group was on hand to present the prize to Angie in person.
Joyce L. responded via email with “I don’t believe it! I NEVER win anything!” She was unable to come into our office, so we made her promise to take a selfie with her prize.
Wendy H. is one of The Starr Group’s biggest fans. We were so pleased that she was one of our winners. “I really didn’t expect to win,” Wendy told us. She, too, was unable to travel to our office to claim her prize.
Joyce and Wendy speedily received their prizes via #USPS. And both ladies submitted selfies with their gift cards.
Incidentally, we told both Joyce and Angie, they can never say they “never win anything” ever again!
Visit our website www.starrgroup.com during business hours and you too can interact with Leonie “LIVE”. Although the contest is over, it’s another way The Starr Group is expanding your #CustomerExperience.