CSR24: Convenient and Secure Customer Service, 24/7
At The Starr Group, we know our clients sometimes need to interact with us after the regular workday has ended. CSR24 is a client self-service solution that provides greater flexibility, accessibility and servicing options to our customers.
CSR24 provides an online portal for anywhere, anytime access to insurance information. You can immediately view your policy online, request changes, submit and review claims, and issue your own insurance forms, such as auto ID cards and certificates of insurance.
The portal organizes documents to meet YOUR individual needs
Client requested policy changes are sent to us as an email with an attached request form.
Forms can be forwarded to additional recipients
Mobile Access to Insurance Information
CSR24 enables you to access your insurance information on iOS and Android smartphone devices. Available at the tap of an icon, clients will have quicker, more convenient access to insurance information while on-the-go.
Secure login makes it easy to access confidential documentation
Easy to Use
CSR24 is easy to access and use on computers and mobile devices. Here are simple step-by-step instructions to access your Commercial or Personal accounts through your computer or mobile device.