Our Promise to You:

You are provided a product that minimizes the likelihood an accident or loss will cause you and your family economic harm.  You receive a Personal Insurance package that provides great value, backed by great service and great claims resolution.

As our customer, you can expect The Starr Group Promise:

• If your auto or home premiums increase above the industry average, we promise to call you and provide choices and options.
  
• A phone call after six months to see if you have any questions on your new policy. We will verify that you know who to call and know how to reach us.
• An annual renewal reminder.  We will send a postcard via mail that your policy is due to renew.  We’d like to review your policy making sure the customized plan still fits your needs.  There may have been changes that would give a reason to alter your policy.
• A confirmation e-mail will be sent to you immediately after we have requested a change to your policy. We will confirm changes with you at the time the change is made.

If you should have a claim:

• A dedicated claims advocate in our office will help you through the claim process when a loss occurs.
• This individual will review the claim notes to make sure your claim is being handled smoothly and timely. The satisfaction level from our current customers is proven to be excellent / above average.

Feel comfortable about your insurance.

At The Starr Group, we realize there is nothing more important than the safety and security of your family and your home.  That is why we take a different approach to ensure you have the best protection.  If you have a high value home, we have a program for you!

These days, there is no such thing as a “one size fits all” policy.  At The Starr Group, we know that everyone is different, so our specialist work hard to discover how to best suit your lifestyle.  We want to make sure you know what your choices are, so we can provide you with the options you need.

The Starr Group recommends:

• Auto, Home & Umbrella Coverage in One Policy
• High Under/Uninsured Motorist Limits
• Identity Theft Coverage
• Water/Sewer Backup
• Replacement Cost Auto Coverage (when available)

With coverage and legislation changing everyday, it’s imperative to work with an insurance representative who specializes only in auto and home insurance.  The personal insurance professionals at The Starr Group do just that.  You can be assured your specialist understands your individual needs.

So, relax.  Your Starr Group agent is up-to-date on current issues that can affect your coverage.

Contact us and learn more about how The Starr Group can provide complete , effective coverage for you and your family.